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    • Terms of service

    VIDENLUXE TERMS OF SERVICE

    NO CANCELLATION OF ORDERS after 8 hours of reservation.
    RETURNS: No refunds. Store credit only.

    OVERVIEW

    This website is operated by Videnluxe. Throughout the site, the terms “we”, “us” and “our” refer to Videnluxe. Videnluxe offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

    By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

    Read these Terms carefully before using the site. By accessing any part of it, you agree to be bound by them. If you do not agree, you may not access the website or use our services.

    Our store is hosted on Shopify Inc., which provides us the e-commerce platform to sell our products and services to you.

    SECTION 1 - ONLINE STORE TERMS

    By using our site, you confirm that you are at least the age of majority in your state or province of residence or are using the site with appropriate consent.

    Illegal or unauthorized use of our services is strictly prohibited. Violating any of these terms will result in immediate termination of your access.

    SECTION 2 - GENERAL CONDITIONS

    We reserve the right to refuse service to anyone at any time for any reason.

    Non-credit card data may be transferred unencrypted across networks. Credit card info is always encrypted.

    No part of the site or service may be duplicated, sold, or exploited without our written permission.

    SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

    We are not liable if the information provided on the site is inaccurate, incomplete, or not current. Use it at your own risk.

    We may modify content at any time without obligation to update information.

    SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

    Prices are subject to change at any time without notice.

    We reserve the right to modify or discontinue the service without notice.

    SECTION 5 - PRODUCTS OR SERVICES

    Some items may be exclusively online and subject to return only per our return policy (store credit only).

    We cannot guarantee exact color accuracy due to differences in screen displays.

    We reserve the right to limit sales by region, individual, or quantity and may change or discontinue products at any time.

    SECTION 6 - BILLING AND ACCOUNT INFORMATION

    We reserve the right to refuse or cancel any order.

    Accurate, current account info is required for all purchases. Update it as needed to ensure we can complete your transactions.

    SECTION 7 - OPTIONAL TOOLS

    Third-party tools may be offered “as is” without warranty or endorsement.

    Use at your own discretion.

    SECTION 8 - THIRD-PARTY LINKS

    We’re not responsible for third-party sites or content. Use at your own risk. Direct any issues to the third party.

    SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

    You grant us the unrestricted right to use any comments or feedback you send. We aren’t obligated to keep submissions confidential or compensate for them.

    You are responsible for the content you post. We can remove content we find objectionable or that violates these Terms.

    SECTION 10 - PERSONAL INFORMATION

    Your personal info is handled according to our Privacy Policy.

    SECTION 11 - ERRORS AND OMISSIONS

    We may correct errors or inaccuracies at any time without prior notice, including after an order is placed.

    SECTION 12 - PROHIBITED USES

    You may not use the site for unlawful or malicious purposes, including hacking, fraud, harassment, or spam. Violations will result in immediate termination.

    SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

    We do not guarantee uninterrupted, error-free service.

    All services and products are provided “as is” and “as available.” We are not liable for any damages from use of the service or products, even if we were advised of the possibility.

    SECTION 14 - INDEMNIFICATION

    You agree to indemnify and hold harmless Videnluxe, its owners, employees, and affiliates from any claims arising from your violation of these Terms or the rights of a third party.

    SECTION 15 - SEVERABILITY

    If any part of these Terms is deemed unenforceable, the rest will still apply.

    SECTION 16 - TERMINATION

    These Terms remain in effect until terminated by either party. We may suspend or terminate access without notice if you violate the Terms.

    SECTION 17 - ENTIRE AGREEMENT

    These Terms are the full agreement between you and Videnluxe and override any prior communications or proposals.

    SECTION 18 - GOVERNING LAW

    These Terms are governed by the laws of the United States.

    SECTION 19 - CHANGES TO TERMS OF SERVICE

    We may update these Terms at any time. Your continued use of the site means you accept any changes.

    SECTION 20 - CONTACT INFORMATION

    Questions? Email us at videnluxe@videnluxe.com or mail us at:

    Videnluxe
    6015 Glenoak Avenue
    Baltimore, MD 21214
    United States